E-BOOK PURCHASES: E-books are delivered via download and do not require you to pay a shipping fee. Please select "downloadable" as your shipping option so you do not get charged for shipping. When the checkout process is complete, a button will appear on the right side of the screen that reads "DOWNLOAD NOW." Click on that button to download the E-book you have purchased. If an e-book is purchased and 'downloadable' option is not chosen we will adjust off the shipping charges upon receiving the order without contacting the purchaser. E-book orders are non-returnable and non-refundable.